- Program Overview
The Watchdepot.com.au Rewards Program is designed to reward our valued customers for their continued loyalty. Members can earn points on purchases and redeem them for discounts on future purchases.
- Membership Tiers
The program consists of four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers unique benefits as outlined below.
2.1 Bronze Tier (0-874 points)
- Entry level tier
- Earn 1 point per $1 spent
- No minimum points required
2.2 Silver Tier (875-2490 points)
- Earn 2 points per $1 spent
- Birthday Bonus: 100 points
2.3 Gold Tier (2500-4999 points)
- Earn 4 points per $1 spent
- Birthday Bonus: 150 points
- Free shipping on orders over $50
- Exclusive access to Gold Member Deals
- Early access to big sales
2.4 Platinum Tier (5000+ points)
- Earn 5 points per $1 spent
- Birthday Bonus: 200 points
- $50 Birthday Coupon (minimum spend $399, sent separately)
- Free shipping on all orders
- Exclusive access to limited edition watches
- Priority customer support
- Exclusive access to Platinum Member Deals
- Early access to big sales
- Earning Points
- Points are earned based on the tier level and the amount spent on qualifying purchases.
- Birthday bonuses are awarded annually on the member's birthday, as registered in our system.
- Points may take up to 48 hours to reflect in the member's account after a qualifying purchase.
- Redeeming Points
- The general conversion rate is 100 Points = $1 in redemption value.
- Points can be redeemed for discounts on future purchases according to the following structure:
- 500 Points: $5 off coupon
- 1000 Points: $10 off coupon
- 1500 Points: $15 off coupon
- 2000 Points: $20 off coupon
- 5000 Points: $50 off coupon
- Coupons may be subject to minimum purchase requirements or other restrictions.
- Tier Upgrades and Downgrades
- Tier status is evaluated based on the number of points accumulated.
- Upgrades occur immediately upon reaching the point threshold for the next tier.
- Downgrades may occur if the required point balance is not maintained over a 12-month period.
- Point Expiration and Account Inactivity
- Points do not expire as long as the account remains active.
- An account is considered inactive if no earning or redemption activity occurs over a 24-month period.
- Inactive accounts may be closed, and all accumulated points forfeited.
- Program Changes and Termination
- We reserve the right to modify, suspend, or terminate the Rewards Program at any time.
- Changes to the program will be communicated to members via email and/or on our website.
- In the event of program termination, members will be given 30 days' notice to redeem their points.
- Privacy and Data Protection
- Member information will be collected, stored, and used in accordance with our Privacy Policy.
- By participating in the Rewards Program, members consent to receive program-related communications.
- Disclaimers
- Points have no cash value and cannot be transferred or sold.
- We are not responsible for any tax implications that may arise from earning or redeeming points.
- Any suspected fraud, misrepresentation, or abuse of the program may result in termination of membership and Immediate forfeit of accumulated points.
- Contact Information
For any questions or concerns regarding the Rewards Program, please contact our customer support team.
- No Waiver and Severability
11.1 No Waiver: The failure of Watchdepot.com.au to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver by Watchdepot.com.au of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.
11.2 Severability: If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. Such provision shall be deleted without affecting the remaining provisions herein.
- Applicable Law
12.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Australia, Australia, without regard to its conflict of law provisions.
12.2 Jurisdiction: Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Adelaide/South Australia, Australia.
- Contact Information
For any questions or concerns regarding the Watchdepot.com.au Rewards Program, please contact our customer support team.